Easy Fix: HP Printer Not Printing Black or color Print-Outs

If you are the user experiencing right now the stated problem regarding printing, then you should be glad to know about getting the exact solution to this problem from this ultimate guide.

This is the very genuine and unexpected behavior of the printer that occurs suddenly when the user is in need of printing document and as a result getting blank page despite of full ink cartridge.

In that particular situation, the user gets stunned and can’t able to get a proper solution to this problem. Therefore, we have come with a proper guide in order to fix this type of issues.

Simply, go through this complete article and you will be able to get the solution to this problem.

Methods to Fix HP Printer Not Printing Correctly

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  • Run The Printer Troubleshooter.
  • Use Built-In HP Print and Scan Doctor.
  • Clean The printhead
  • Align the printhead.
  • Use the Original HP Ink Cartridge’s. (Highly recommended)
  • Replace the Ink Cartridge, if it is low on Ink.

Run The Troubleshooter

The first thing you should do when getting into a situation like this is running the troubleshooter tool. It will help you detect the reason behind the problem and will provide you a proper solution.

In that case, you might consult the built-in Windows print troubleshooter tool. Accessing the troubleshooter tool on Windows might differ related to the version of Windows.

Simply, proceed to the steps below in order to access and run the Windows print troubleshooter tool.

Step 1: Simply, type in the “Troubleshoot” and then hit enter to open the settings.

Step 2: Once, you open the troubleshoot settings, then select the “printer option” by clicking on it.

Step 3: Now, you will see the “Run the troubleshoot” button, simply click on it to launch the troubleshooter wizard.

Step 4: After that, select your HP printer model from the mentioned list of troubleshooting window.

Step 5: Follow the on-screen instructions and proceed with Next to start fixing the printer with Windows built-in troubleshooter.

Step 6: Wait for fixing process to completes, once it gets complete then you are good to go.

That’s it, you have successfully done the printer troubleshooting process. Now, check your printer, if the problem related to black and color printing is resolved or not.

Use Built-In HP Print and Scan Doctor

This is the highly recommended tool for HP printer for detecting and fixing issues. It is specifically construct for HP printer.

All you need is to just follow the below steps in order to download, install, and run the HP print and scan doctor tool.

Step 1: First of all, download the official HP Print and Scan Doctor tool.

You can also download it from here by clicking on this link.

Step 2: Once, you are done with the downloading, now run the HP Print and Scan Doctor instalation wizard.

Step 3: Once, the tool successfully gets install on your computer, run it, and select your HP printer model from the HP Print and Scan Doctor interface.

Step 4: After selecting your HP printer model, now click on “next” button.

Step 5: Finally, click on the “Fix Printing” option and wait for the process to complete.

Step 6: At the end of the process, you will get the result from the tool. Respond to it accordingly by following the on-screen instructions.

Finally, you might fix the issue regarding your printer using this tool. Now, check your printer, if it is working fine or not.

Clean The PrintHead

If the above methods doesn’t solve the issue or satisfy you, then you should consider this method cleaning the printhead. Most of the times, this method solve the stated issue.

You can clean the printhead using the head cleaning utility in printer settings. Accessing the settings utility on HP printer might differ, depending on the particular HP printer model.

For Windows Users

In general, you can follow the below steps in order to access the settings utility:

  • Connect your printer to your computer.
  • First of all, turn your printer ON and make sure that the INK out light is OFF. In case, if the INK out light is flashing or ON, then you will not be able to clean the printhead. In that particular situation, simply replace the ink cartridge first.
  • Now, type in ‘control panel’ in the start menu.
  • In control panel, type “printer” and then click on the “device & printer” option in control panel.
  • Now, this time right click on your printer mentioned in the list of devices and select the “properties”.
  • Click the “Utility” tab and then click the “head cleaning” button.
  • Wait for the process to complete and during the head cleaning process, the printer power light and ink light flash. At this time, never turn OFF your printer.
  • Once, the process completes, the printer power light will stop flashing. This time click on the “click nozzle check pattern” located at the head cleaning dialogue box. this action will confirm that the printer head is clean.

For Mac Users

Simply, connect your printer to a Mac operated machine.

Now, turn your printer ON and also the INK out light should be OFF.

After that, you need to access the print page setup dialogue box on your MacOS and then click on the Utility button and next click on the ‘Head Cleaning Button’.

Now, simply follow the on-screen instructions and during the process printer power light and INK out light will flash. Don’t turn OFF your printer during the process.

Once, the process gets complete successfully, the printer power light will stop flashing. Proceed to click the ‘Confirmation’ button located at the ‘Head Cleaning’ dialogue box in order to print the nozzle check pattern. Check pattern will confirm that the printer head is clean or not.

That’s it, you have successfully cleaned the printhead. Hope so, this method has solved the problem for you.

Use the Original HP Ink Cartridge’s

One of best solution to overcome these kinds of issue regarding your printer is using the original INK cartridges.

If you are using the third-party INK cartridge’s, then replace it with the original HP INK cartridge. Hopefully, it will solve this issue. Third-party INK cartridge are not reliable and these kind of INK related issue are caused by them.

Therefore, It is highly recommended to use the original HP INK cartridge. In order to check the original compatible INK cartridge for your HP printer, you should go to this official website of HP. Further, enter the printer model in order to find the compatible INK cartridge.

Align the printhead

If the printing problem still persists, then you should also consider this method and implement it. Aligning the printhead might also help you to solve this problem.

This options will be available on HP Printer Maintenance or tools control panel. You can also find this option in the user manual guide of your HP printer and it should more suitable to follow the manual guide in order to align the printhead accordingly.

Replace the Ink Cartridge, if it is low on Ink

You should also consider the ink level of your printer. Sometimes, low ink level of your printer might cause this kind of issues. It is not must that the INK cartridge should be replaced when it is empty.

You can also replace the INK cartridge at a time when it is low and it is recommended. Whenever the exclamation indicator highlights on your printer regarding the INK level, then you should prepare yourself to replace the INK cartridge in order to overcome these kinds of issues.

Above are the methods in detail to follow in order to fix HP Printer Not Printing Black or color Print-Outs.

Let us know in the comment section if you are still facing any problem related to following these methods.